Eye Protector
Eye Protector
Flat 15% off Site-wide
Use code: SHIRO15
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Experience soothing relaxation and eye relief with our innovative Eye Protector, designed to rejuvenate tired eyes and provide an indulgent spa-like experience at home or on the go.
Key Features:
- Material: Crafted with high-quality plastic and other durable materials to ensure comfort and long-lasting use.
- Functionality: Equipped with a soothing hot compress function to relieve eye strain and fatigue, perfect for relaxation after a long day.
- Power Supply: Operates using a convenient battery-powered system, making it easy to use anytime, anywhere.
- Vibration Massage: Enjoy gentle vibration massage to promote blood circulation around the eyes, helping to alleviate tension and puffiness.
- Color Options: Available in elegant pink and white, blending seamlessly with your wellness and beauty routine.
- Compact Design: With a package size of 200mm x 180mm x 30mm, it’s perfect for easy storage and travel.
Note:
- Please communicate your specific product needs to us, and we will do our best to accommodate your requests.
- Due to time zone differences, replies may be delayed. Thank you for your understanding.
- We specialize in beauty and health care products. For professional medical equipment inquiries, feel free to consult us.
- If you require a product with a plug, please specify your plug type upon purchase: US, AU, UK, EU, or JP.
Packing List:
- Eye Protector x 1 piece
Flat 15% off Site-wide
Use code: SHIRO15
Delivered in: 5-10 working days
Shipping Information
Shipping Information
The shipping fee varies depending on the shipping destination and the number of items you purchase. You can check the estimated shipping fee by adding items to your cart, proceeding to checkout, entering your email address and shipping address. The exact shipping fee will be automatically updated and displayed on the checkout page.
Refunds & Returns
Refunds & Returns
At Shiro Luxe, we want you to feel confident and satisfied with every purchase. If, for any reason, you are not fully happy with your order, we’re here to help.
1. Eligibility for Refunds & Returns
You may request a return within 7 days of receiving your order.
Items must be unused, unopened, and in their original packaging.
For hygiene and safety reasons, we cannot accept returns on products that have been opened, used, or tampered with.
Gift cards, sale items, and promotional products are non-refundable.
2. Process for Returns
To initiate a return, please contact our customer support team at support@shiroluxe.com with your order number and reason for return.
Once your return is approved, you will receive instructions on how to send the item back.
Customers are responsible for the cost of return shipping, unless the return is due to a defective or incorrect item.
3. Refunds
After we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved, your refund will be processed to your original method of payment within 7–10 business days.
Shipping costs are non-refundable, except in cases where you received a damaged, defective, or incorrect item.
4. Damaged or Incorrect Products
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the product and packaging.
We will arrange a replacement or full refund at no extra cost to you.
5. Exchanges
At this time, we do not offer direct exchanges. If you wish to replace an item, please initiate a return and place a new order.
6. Contact Us
For any questions or assistance with your return, please reach out to us at:
📧 admin@shiroluxe.com
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